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Privacy Policy

This policy explains what personal information Arcadezux collects, why, and what you can do about it. It applies to this website and to orders placed through it.

Data controller: Arcadezux, 4706 4th Ave, Los Angeles, CA 90043, USA. Contact: contact@arcadezux.com.

What we collect

  • Order information: your name, billing and shipping address, email address, and phone number. We need this to take payment and deliver goods.
  • Payment information: handled entirely by our payment processor. Card numbers are entered on their systems and never reach our server or our staff.
  • Contact form messages: whatever you type, plus your name and email so we can reply.
  • Basic technical data: your browser sends an IP address and user-agent with every request, and our host logs these for security and troubleshooting.

What we do not do

We do not sell, rent, or trade your personal information to anyone. We do not run third-party advertising or analytics trackers on this site, and we do not load fonts, scripts, or images from other companies’ servers on our storefront pages.

Cookies

This site sets only the cookies it needs to work: a cart cookie so your basket survives page loads, and a session cookie if you log in. There are no advertising or profiling cookies.

How long we keep it

Order records are kept for 7 years, because tax law requires it. Contact form messages are kept for 2 years and then deleted. You can ask us to delete anything we are not legally required to keep.

Your rights

You can ask us for a copy of the personal information we hold about you, ask us to correct it if it is wrong, or ask us to delete it. Email contact@arcadezux.com and we will respond within 30 days.

If you are a California resident, the CCPA gives you the right to know what personal information we collect, to have it deleted, and not to be discriminated against for exercising those rights. We do not sell personal information, so there is nothing for you to opt out of.

Security

This site is served over HTTPS. Payment card data is processed by our payment provider under their own PCI-DSS compliance and is never stored by us.

Changes

If we change this policy we will update this page. Material changes affecting existing customers will be emailed.

Arcadezux is an independent retailer. We are not affiliated with, endorsed by, sponsored by, or an authorised dealer for Bloomingville, Creative Collection and HKliving, or any other manufacturer whose products we resell. All product names, trademarks, brand names and logos are the property of their respective owners and are used here only to identify the goods offered for sale.