Shipping & Delivery
Where we ship
Arcadezux currently ships within the United States. We do not offer international shipping.
Processing and transit times
Orders are processed within 1 business day. Orders placed on weekends or U.S. public holidays begin processing on the next business day. After processing, transit typically takes 2 to 4 business days, so most orders arrive within 3 to 5 business days in total.
Transit estimates are not guarantees and can be affected by carrier or destination conditions.
Shipping cost
Standard shipping is free for orders shipped within the United States.
| Destination | Service | Cost |
|---|---|---|
| All 50 US states | Standard ground | Free |
| Outside the United States | Not offered | — |
There is no minimum order value, no handling surcharge added at checkout, and no oversize fee on the larger pieces. The price you see on the product page is the price you pay.
Tracking
When an order ships, we send a tracking email to the email address provided at checkout. Carrier tracking may take time to show its first update.
Address accuracy
Please review the complete delivery address before placing an order. Contact us as soon as possible if a correction is needed. We cannot guarantee an address change after an order has entered fulfillment, and customers are responsible for information entered incorrectly at checkout.
Lost or damaged shipments
Report visible or concealed shipping damage within 48 hours of delivery. If a carrier marks a package delivered but it is missing, contact us within 48 hours of that delivery update.
Email contact@arcadezux.com with the order number and, for damage, clear photos of the product, packaging, and shipping label. Keep all packaging while we review the report.
Shipping questions
- Email: contact@arcadezux.com
- Phone: +1 213-566-3823
- Mailing address: 4706 4th Ave, Los Angeles, CA 90043, USA